Ad Ease Media Terms and Conditions
The following terms and conditions apply to all website development, design and advertising services provided by Ad Ease Media (“Ad Ease Media,” “we,” “us,” or “our”) to you ("website visitor, or "client").
Please read these terms and conditions carefully. Any purchase or use of our services implies that you have read and accepted our terms and conditions. We reserve the right to update or change our terms and conditions anytime without notification.
1. Free Website Design
All websites can start with a free demo design. The free website demo is the property of Ad Ease Media and may not be copied or duplicated by anyone. The design process begins after you fill out and submit the questionnaire form. The questionnaire will help give us an idea about your business and website design preferences. We will send you a link to view the website demo within 3 days. The website demo will remain available for you to view for 3 days after we send you the link. After 3 days the link will be removed unless you upgrade to a monthly paid plan.
2. Website Completion
If you are happy with the free design you can then sign up for one of our monthly paid plans. After you make your first payment we will continue working with you to have your website set up and published live within 14 days. However, the actual completion time may be more or less than 14 days due to factors such as complexity, lack of content, communication challenges, additional requests, and unforeseen circumstances.
3. Monthly Fees / Invoices / Payments
Monthly fees are automatically charged to your credit or debit card or invoiced to you on or around the same day each month. Any additional fees due because of additional work or products and services provided to you by us will be invoiced to you and must be paid within 7 days of the invoice date. If monthly payments and invoices are not paid within 7 days of receipt we may unpublish your website until fees are paid in full. If payments are not received within 14 days we reserve the right to cancel your website hosting, advertising services, and all other products and services provided to you by us.
4. Standard Included Website Features
Our monthly website package includes the following standard website features.
1. Website & Mobile Website (up to 8 pages)
4. SSL Security
5. Maintenance and Updates (2 hours each month)
Additional features are listed on our website and are included on an if needed basis.
5. Website Content
You are responsible for the content on your website including text, images, videos, etc. All images and videos must be copyright compliant. All written content must be original and plagiarism free. You guarantee that all elements of text, images or other artwork you provide are either owned by you or that you have permission to use them. When you provide text, images or other artwork to us, you agree to protect us from any claim by a third party that we’re using their intellectual property.
In some situations and plans, we will create content for you. If you’d like us to create new content we can do so for additional, separate fees. We guarantee that all elements of the work we deliver to you are either owned by us or we’ve obtained permission to provide them to you. When we provide text, images or other artwork to you, we agree to protect you from any claim by a third party that you’re using their intellectual property. Provided you’ve paid for the work and that this contract hasn’t been terminated, we’ll assign all content property rights to you:
6. Revisions and Updates
In the first paid month, we will provide unlimited free revisions to your website so you will be completely happy with our design. For each additional paid month, we will continue to monitor and maintain your website on a monthly basis as needed. We will also provide 2 hours of additional work each month on any other updates you might need. Updates and revisions are only for the current website pages at the time of the updates.
7. Hosting and Domain Name
Hosting for your website is included in your monthly fee. We can help you choose and purchase a domain name if needed. If you already own a domain name we will connect that domain name to the website for you.
8. Search Engine Optimization (SEO)
We will add Search Engine Optimization (SEO) content to each page of your website and submit it to Google, Bing and Yahoo search engines. We will take all the necessary steps to list your website and optimize its content, however, we can not guarantee your website will receive first page listings or receive any clicks, leads or sales at all.
9. PPC Advertising
If you decide to advertise with Google Ads, Bing Ads or Facebook Ads, we will set up and manage one campaign each month. It does not include display ads or remarketing ads unless you provide the image content. For additional fees, we will set up additional ads. (*You are responsible for all advertising costs.)
10. Radio Advertising
If you decide to advertise on radio stations we will record a 30 second commercial about your business or products. We will provide you with the rates, available times and all the station information you need from two radio stations each month. We will also book your media for you. For additional fees we will contact additional radio stations. (*You are responsible for all advertising costs.)
11. Cancelation and Refund Policy
You may cancel, upgrade or downgrade your monthly payment any time. We offer a 12-day money-back guarantee the first month (minus the cost of any other features, products, or services we provided). If you decide to cancel after 12 days no refunds will be given. When you cancel we will send you all the content that belongs to you. The actual website design and files belong to us unless otherwise agreed upon with a separate agreement.
12. Suspension of Service
Ad Ease Media reserves the right to suspend services to any client if in violation of any of the terms and conditions or for any other reason which we feel is necessary.
Our preferred method of communication is through email because it allows us to work more efficiently and keep track of our conversation history with you. When working on a project together, it is also your responsibility to make timely responses to our questions as well. We answer all emails within 24 hours, but please allow up to 48 hours. You can also call us anytime during normal business hours.
14. Hours Of Operation
Hours by phone are Monday through Friday 9 am to 5 pm EST (978)-751-0826. Hours by email are 7 days per week 9 am to 7 pm EST (excluding national holidays) firstname.lastname@example.org. Please allow up to 48 hours for a response to all emails and voicemails.